Online counseling is an alternative to traditional face to face counseling, wherein, professional counseling services are provided through the use of Internet. These services are mainly offered via email, real-time chat, and video conferencing.
The effectiveness of this form of counseling:
Accessibility: Online counseling is easy accessible to everyone.
Convenience: Online counseling is very flexible and convenient as it gives an opportunity to both the therapist and the client to have the counseling session according to their preferred range of timings.
Social stigma: Online counseling allows more comfort and privacy as there is no need for the client to visit the counseling centre. Thus eliminating the social stigma associated with receiving therapy.
Anonymity: As online counseling does not involve face to face contact, It allows the clients to communicate more openly without any concerns for bias of race, gender, age, size or physical appearance.